After many many years with a crappy lawnmower we finally went out and bought what we thought was going to be a really good lawnmower. We spent a good $350 bucks on it and I believe the brand is Toro from Lowes. I'm not at home right now or I would look at the model so I'll have to get back to you on that. Anyway, we bought this lawnmowet and when we got it home it never started. So we lug in back into the back of my SUV (yes, this was really heavy) and return it for another one that was still in the box. My husband was able to use it around three times before it stopped working. It just stopped. So the lawn was halfway mowed and we called someone to come look at it.
Well, the man said it was defective and they had recalled this model. Great. This was about three weeks ago now and our lawn is just getting longer and longer. My husband has been on the phone many times back and forth with Lowes trying to get a refund. I just hate all the paperwork you have to go through with something like this. It should not be this difficult. After we finally get our money back I think we are going to Sears or Home Depot next time...
4 comments:
That's too bad. :( I am a Consumer Reports on-line subscriber and Toro is rated pretty well. It is a Consumer Report 'Best Buy' and it rated "very good" through out all the test results.
Yea, we did some homework on it before we bought it and it seemed to be rated really well. I guess we picked a lemon this time. Hopefully the next one will work for longer! :)
any luck on a new mower?
Nope, no news yet on the lawnmower. I had left this up to my husband but it looks like I will need to make the calls instead. He just put it as a top priority like I do. :/
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